Due to the digital nature of our Plans and Designs, all sales are final. We do not offer a refund or credit for purchases. If the purchased files you downloaded is corrupted or do not include all listed pages and files or if any page or file is missing, we will send you a full replacement file without delay.
Considering the digital nature of Ghana House Plans’ products and the type of item preview that was available before purchase, there is generally no obligation to provide a refund or credit in situations like the following:
- you have changed your mind about the plan
- you bought a plan by mistake
- you purchased the wrong plan
- the plan will not fit your plot
- the plan is not in your language (all plans info are in English)
- you do not have sufficient expertise to use the plan
- you ask for goodwill
Refund is extremely rare and if we decide to issue a refund or credit, this will generally be done using the same manner used to make the purchase. So, if the item was purchased using a particular payment method, the refund will be issued using the same payment method. Any refund made to you will be made in US Dollars.